Recovery guides
Clear help for the worst day
Step by step, in plain language. Start with whatever is most urgent for you right now.
Urgent Action
Start here if it is happening right now.
I clicked a suspicious link. What now?
What clicking actually does, what it does not do, and how to tell the difference between a scare and a real problem.
Read →Someone has stolen my identity
How to stop someone opening accounts in your name, prove who you are, and undo the damage already done.
Read →Someone has taken over my account
What to do in the first hour when someone else is inside your email, social or bank account, and how to work out how they got in.
Read →Someone is threatening to share private photos of you
Sextortion is almost always a numbers game run from a script. What to do, what not to do, and why the threat is usually not carried out.
Read →You have just been scammed out of money: the first 24 hours
The steps that genuinely affect whether money can be recovered, in the order that matters, wherever in the world you are.
Read →Prevention
Making the next attempt fail.
Cyber basics for small businesses
The small number of controls that prevent most losses for a business without a security team, and the one that matters most.
Read →Random players are adding you on League, then moving you to Discord. Here's what they want.
A stranger compliments your game, adds you, then asks to keep talking on Discord. Sometimes photos follow. Here is what that approach usually is, and what to do before you reply.
Read →Turn on two-factor authentication
The single change that prevents most account takeovers, which accounts to do first, and why not all methods are equal.
Read →Explainer
How this works, and why it works on people.
What happens to your data after a breach
Where leaked data actually goes, why the scam calls start months later, and what is genuinely worth doing about it.
Read →Why intelligent people fall for scams
The techniques are designed by professionals to work on careful people. Understanding how they work is what makes them stop working.
Read →